Workspaces

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What is a Workspace?

A Workspace is your team’s shared home inside First Answer. Every brand you monitor, every prompt you track, and every analysis you run lives inside a workspace — and everyone you invite to that workspace can access all of it together. When you create your First Answer account, a personal workspace is created for you automatically. You can rename it, invite teammates, and manage access from the Workspace settings page.

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Switching workspaces

If you belong to more than one workspace — either as the owner or as a member invited by someone else — you can switch between them using the workspace selector in the top navigation bar. Click the workspace name in the top-left header. A dropdown appears listing all your workspaces, each labeled with your role: Owner or Member. Click any workspace to switch to it instantly.

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Roles

Every workspace has exactly two role types: There is always exactly one owner per workspace. Ownership cannot be transferred.

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Accessing Workspace settings

To open the Workspace settings page, click your name in the top-right corner. A dropdown menu appears — select Workspace. This takes you to the Workspace settings page, where you can see all current members, manage pending invites, and invite new teammates.

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Inviting members

Only workspace owners can send invitations. To invite a teammate: First Answer handles two scenarios automatically: If the email already has a First Answer account — the person is added as a member immediately and receives an email notification. If the email is not yet registered — an invite link is sent to that address. The link is valid for 7 days. When they sign up, they are automatically added to your workspace.

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Seat limits

The number of people you can have in your workspace depends on your plan. The seat count includes:

• Active members (the owner does not count toward the member seat limit)
• Pending invitations that have not yet expired

The Workspace settings page shows how many seats are still available (for example, 1 of 2 invites available). If you have reached your plan’s limit, upgrade your plan or remove an existing member before sending new invites.

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Managing members

From the Workspace settings page, owners can manage the full member list:

• View member details — each row shows the member’s name, email, role badge, join date, and date of last activity
• Remove a member — click the ··· menu next to any member and select Remove. Their access is revoked immediately

Removed members lose access to the workspace right away. Their data — brands, analyses, and results — stays in the workspace and is not deleted.

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Managing pending invites

Invitations that have been sent but not yet accepted appear in the Pending Invites section of the Workspace settings page. From there, owners can:

• Resend — generates a fresh invite link and sends a new email. Also resets the 7-day expiry timer
• Revoke — cancels the invite so the existing link stops working

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Renaming your workspace

Owners can rename the workspace at any time. On the Workspace settings page, click the pencil icon next to the workspace name, type the new name, and save. Names must be between 3 and 60 characters.